Visitor service

• Opening hours
• Animal enclosures
• Feeding times
• Elephant care und tapir bathing
• Wagons, Buggy's and wheelchairs
• Lavatories, handicapped facilities and baby changing rooms
• Children's playground
• Gastronomy
• Route maps and souvenirs
• Lost and found
• Children's vehicles
• Dogs at the Zoo
• Photography at the Zoo

are available at the Zoo checkout. Buggy's and Small wagons are available for a rental fee of € 3.50 and a deposit of € 50.00. Wheelchairs are available free of charge. We advise making a telephone reservation for a wheelchair in advance (563-3600).

Lavatories, facilities for the handicapped and baby changing rooms are available all over the Zoo. Please look for the signs.

Facilities for the handicapped can be found in the toilets above the great ape enclosure, near the new tiger enclosures and next to the "Waldschänke" forest café (which is only open in summer).

Baby changing rooms can be found near the music shell stage by the circular flower bed, and at the new tiger enclosures.

The children's playground with giant slide, tube slide, etc. can be found below the forest café close to the elephant enclosure.

Route maps and Zoo guides are available at the checkout and the Zoo shop for a small fee.

Souvenirs and mementos such as Zoo calendars, post cards, stuffed animals, etc. can be bought at the Zoo shop at the entrance, or at the kiosk in the Valley of the Tigers (only on weekends and public holidays during the summer months).

Any items found can be handed in at the Zoo checkout.

Please note that for safety reasons, you are not allowed to bring bicycles, scooters or other children's vehicles as well as musical instruments, radios or balloons into the Zoo. Thank you for your understanding.

Please note that dogs are not allowed into the Zoo. Thank you for understanding.

Photographs taken at the Zoo are allowed for private use. This also includes publication on private websites or on non-commercial photographic forums. If you publish photographs taken at the Wuppertal Zoo on the Internet, then these images should only be 72 dpi in minimum length so that illicit use by a third party can be ruled out.

All commercial usage of photographs taken at our Zoo requires authorisation from the Zoological Gardens. This also includes the use of photographs for sale offers on Internet platforms. We must be informed of photographs you intend to use for this purpose and, on a case-by-case basis, authorisation will be given. A standard fee of €20 per photograph will be charged for such authorisation. Authorisation is only valid and binding upon payment, and covers publication in the authorised manner only and not for further use by third parties.